Customer reviews of Shallcross Vehicle Solutions Ltd

By Stewart M on 08 December 2016 | Verified purchase

I found Shallcross Vehicle Solutions Ltd very honest and reliable. I purchased a 16 seated Mercedes Mini Bus. There was a few things I needed tweaking, and all my needs were taken care of. On one request Paul was really honest and said he couldn't fix the problem, but if I took the bus to my mechanic to fix he would honour the cost. Paul did exactly that. I had a 3 month warranty and within that period a fault occurred, and he also paid half towards the cost of that. I am impressed with the after sales. I would definitely purchase another vehicle from Paul. I would also highly recommend him to anyone needing a vehicle. Very trustworthy, and that is so important when you are purchasing a second hand vehicle.

Reply from Shallcross Vehicle Solutions Ltd on 10/12/16

Thanks Stewart. It was a pleasure doing business and we hope the bus is the pride of the fleet. Regards

By Stephen L on 08 December 2016 | Verified purchase

Professional , friendly service

Reply from Shallcross Vehicle Solutions Ltd on 08/12/16

Thanks again Steve for your repeat business, it is always appreciated.

By Jamie K on 08 December 2016 | Verified purchase

One thing you can't do is fault Paul's customer service, The van I bought gained a problem days after buying it and Paul loaned me another van whilst the work was carried out, My van is now perfect and thanks to Paul for all the effort he put in. Highly recomend this great garage

Reply from Shallcross Vehicle Solutions Ltd on 10/12/16

Thanks Jamie. Not the best start you expected but we got there in the end, best regards.

By Helen B on 05 December 2016 | Verified purchase

Vehicle was exactly as described on Autotrader, Paul was extremely helpful from the first phone call right through to completion of the deal, would thoroughly recommend Shallcross Vehicle Solutions and would definitely use again in the future.

Reply from Shallcross Vehicle Solutions Ltd on 08/12/16

Thanks Helen for your kind review, hope the Fiesta does you proud.

By Jayne F on 02 December 2016 | Verified purchase

Very professional and helpful friendly and polite. Excellent service.

Reply from Shallcross Vehicle Solutions Ltd on 05/12/16

Thanyou Jayne for your review it was a pleasure doing business.

By Ian P on 02 December 2016 | Verified purchase

Really efficient from start to finish. Did what they said they would do. Delivered on time.

Reply from Shallcross Vehicle Solutions Ltd on 05/12/16

Many thanks Ian. See you soon for your next van...... Hopefully

By Jill G on 02 December 2016 | Verified purchase

Bought a VW Crafter from Paul and the service we received from start to finish was second to none. Would definitely recommend dealing with them.

Reply from Shallcross Vehicle Solutions Ltd on 23/02/17

Many thanks Jill for your business and your kind review, please keep in touch. Kind regards Paul

By John M on 02 December 2016 | Verified purchase

Very good. Such a genuine nice chap, very helpful.

Reply from Shallcross Vehicle Solutions Ltd on 05/12/16

Cheers John We are looking forward to seeing you once the conversion has been done. Jelous of your planned european vacation

By Andrew C on 14 October 2016 | Verified purchase

I bought a van from this company in September 2016. Paul the manager was very straightforward and a pleasure to deal with. I have been happy with my purchase; as occasionally happens a few issues subsequently developed with my van, but SVS honoured their warranty to pay for the necessary repairs. I would strongly recommend this company to anyone considering purchasing a vehicle.

Reply from Shallcross Vehicle Solutions Ltd on 05/12/16

Many thanks Andrew, glad we managed to sort everything out regards the alternator.

By Peter B on 16 September 2016 | Verified purchase

There was a slight issue with the car and true to their word they covered it no quibbles asked under their warranty

Reply from Shallcross Vehicle Solutions Ltd on 05/12/16

Glad we managed to sort everything out, many thanks for your review.