Customer reviews of Shallcross Vehicle Solutions Ltd

By Neil H on 01 December 2020 | Verified purchase

The service I received was excellent from start to finish. We agreed a price over the phone, when I visited the premises, the vehicle was exactly as described, in excellent condition. Paul from shallcross was very polite and professional, putting my mind at ease that if there were any issues, these would be sorted. I would highly recommend this company, it has restored my confidence in car/van dealerships. A well deserved 5 stars, thank you.

By Tom C on 26 November 2020 | Verified purchase

Top service from start to finish. Excellent communication, no hard sell and the van was delivered in great condition. Highly recommend.

By James T on 07 November 2020 | Verified purchase

I purchased a 17 plate vauxhall vivaro from this company and I can not fault the experience. I live 200 miles from this garage but the owner kept me updated via phone calls, WhatsApp messages and video walk throughs. He was almost too honest with the vehicle and pointed out every issue, and then spent a week fixing every one while also giving it a fresh mot and service before I purchased it. Shallcross delivered my van to me quickly and accomodated me around my busy work schedule. The van I recieved is pristine. I am very happy! Shallcross Vehicle solutions are a very honest, fair and reliable company that only sell amazing Vans. 100% recommend! You will not be disappointed!

By Chris B on 14 August 2020 | Verified purchase

From first contact to handing over keys Shallcross vehicle solutions was a pleasure to deal with I am based in Kent so viewing was done via video and was professionally done by Paul . Collection was a doddle and gave me a great price on my part ex . I would whole heartedly recommend to anybody in the market for a new vehicle And Paul also does a decent cuppa.

By Nick H on 27 February 2020 | Verified purchase

Travelled up from Shropshire to collect a Transit Custom, great people to deal with, unfortunately intermittent power loss on the way home and engine management light come on the next day. Contacted Paul, had the option to deal with it in Shropshire or back in Stockport, chose the latter as I was up in Stockport the following weekend. Sensor was quickly diagnosed and replaced and I had the vehicle back the next day. Bear in mind I also requested that Paul take it for an extended test run to make sure no EML reappeared. I told him not to worry about fuel as it was for my peace of mind but he replaced what he used! Not the typical salesman, puts his customers before a quick profit and SVS will be the 1st place I look when I replace the vehicle. Thanks again to everyone at SVS! Nick

By David J on 14 January 2020 | Verified purchase

Excellent service. Nothing was a problem. Would recommend to anyone

By Kishore P on 28 November 2019 | Verified purchase

Very reputable dealer, it was an absolute pleasure doing the deal with Paul Even delivered the Van to us , so cannot praise the level of service enough.

By Phil C on 26 November 2019 | Verified purchase

Great communications. Very helpful and knowledgable. Sorted me out very quickly after vehicle was written off...and made some modifications. Nothing was too much trouble.

By Ian R on 16 October 2019 | Verified purchase

very friendly, helpful and informative person, easy to do business with. Made the transaction progress smoothly

By Jessica W on 15 August 2019 | Verified purchase

Had a fab experience buying from this garage. Everyone at Shallcross were absolutely fantastic, going above and beyond to make sure I was satisfied with both the car I purchased and the customer service I received. Lovely, friendly family-run company who will take care of you and give you a good deal. 10/10 would recommend. Thanks guys!

Reply from Shallcross Vehicle Solutions Ltd on 18/08/19

Thanks Jessica you have made our day, it was a pleasure to do business with you and we hope the Kia serves you well. Hopefully see you again.